Revenue Cycle Management
Every seat in your revenue cycle. Covered.
Certified remote coding, billing, and full cycle RCM teams for U.S. practices. From patient registration through final payment collection, with no gaps and no handoff loss.
The revenue cycle
Maximize revenue, minimize loss.
- Patient Registration and SchedulingClean demographics and correct scheduling, captured the first time.
- Insurance Verification and Eligibility ChecksCoverage confirmed before the visit, not after the denial.
- Prior AuthorizationsAuthorizations pursued, tracked, and documented end to end.
- Charge EntryCharges entered accurately and posted without lag.
- Medical CodingCPC certified coding across a wide range of specialties.
- Claims SubmissionValidated, submitted, and confirmed accepted at the clearinghouse.
- Claims Follow-Up and Denial ManagementEvery denial worked, root caused, and appealed.
- Payment PostingERAs and EOBs posted accurately, with variances flagged.
- Patient Statements and CollectionsClear statements and respectful, consistent patient follow-up.
- Accounts Receivable (A/R) Cleanup and RecoveryAged A/R worked systematically, oldest and largest first.
- Reporting and AnalyticsRegular visibility into the measures that move cash.
Take one seat or take the whole chain. Either way, the handoffs stay inside one team.
How we work
We work in your EHR and workflows. You don't move to ours.
System access and credentialing happen during onboarding. Your team keeps the tools and the processes it already knows.
Outcomes
- Reduce A/R days
- Cut preventable denials
- Faster charge to claim
- Capacity without local headcount
Services
Certified teams for the work that decides whether you get paid.
Medical Coding
Coding is done by CPC-certified professionals, experienced across a wide range of specialties and bringing exceptional accuracy and efficiency to every project.
We stay consistently up to date with the latest coding guidelines and compliance standards to ensure clean claims and optimized reimbursements.
Medical Billing
Our billing team brings deep experience across various roles within the revenue cycle management process.
With an extensive understanding of payer requirements and best practices, we ensure accurate, efficient, and timely billing operations that maximize revenue and minimize delays.
Remote Practice Support
Our teams deliver comprehensive remote practice solutions that streamline operations and cash flow, from patient registration through final payment collection.
We provide seamless operations, allowing you to focus on patient care and practice growth.
Why MakBPO
Built to remove the gaps, not add another vendor.
Every seat, not just the easy ones
We can fully support every position in the revenue cycle, from start to finish. That means no function is left uncovered and no work is lost in a handoff between two different vendors.
Certified and experienced
Coding is done by CPC-certified professionals. Coding and billing staff are experienced across a wide range of specialties, so client-side oversight stays light.
A true extension of your staff
Our teams are aligned to U.S. business hours and work inside your systems and your workflows, rather than asking you to adapt to ours.
Compliance built in
MakBPO is ISO 27001 certified and runs HIPAA-compliant operations. Access to protected health information is limited to what a role requires.
Clients
What our clients are saying
MakBPO is a breath of fresh air in the outsourcing space.
In my 10+ years of working with RCM teams, they have proven to be the most organized, hardworking, and effective communicators, making them a reliable partner for the white glove service that we provide.
Partnering with MakBPO was a strong move in the right direction for our busy surgery center. We have seen increased cash flow and reduced denial rates.
These improvements have allowed us to enhance our workflows and allocate more resources to clinical operations.
Their entire team is knowledgeable, responsive, and supportive. Putting our trust in this company was the right decision.
How engagement works
Coverage without a disruption to your operation.
Discovery
We map your current cycle, your systems, and which seats you actually need covered.
Scope and access
We agree on coverage and service levels, then complete credentialing and system access.
Parallel run
Our team works alongside yours until output is verified against your existing baseline.
Steady state
Full coverage, with regular reporting on the measures you care about.
Questions
The things practices ask us first.
Can you cover a single role, or do we have to outsource the whole cycle?
Either. You can place one seat, such as a coder or an A/R specialist, or hand over the full cycle from registration through final payment. The advantage of full cycle coverage is that the handoffs between functions stay inside one team, which is where revenue is most often lost.
Do you work inside our existing EHR and practice management system?
Yes. Our teams work in your systems and follow your workflows rather than asking you to move to ours. System access and credentialing are handled during onboarding. Tell us what you run and we will confirm the specifics before an engagement starts.
How do you handle PHI and HIPAA compliance?
MakBPO is HIPAA compliant and ISO 27001 certified. Staff are trained on PHI handling, access is limited to what a role requires, and we execute a business associate agreement before any protected health information is exchanged. Please do not send patient information through the contact form on this site.
What hours does your team work?
Our teams are aligned to U.S. business hours, so we function as a true extension of your staff rather than an overnight handoff. Exact coverage windows are agreed during scoping.
What specialties do you code for?
Coding is done by CPC-certified professionals, experienced across a wide range of specialties. Send us your specialty mix and we will confirm coverage directly.
How is an engagement priced?
Pricing depends on which functions you need covered, your volume, and your specialty mix, so we quote per engagement rather than publishing a rate. Tell us your monthly claim volume and the seats you need, and we will come back with a specific proposal.
Contact
Tell us which seats you need covered.
Send us a short note about your practice and where the cycle is leaking. We will come back with a specific proposal, not a brochure.
Would you rather just talk it through?
Talk to an RCM specialist(607) 842-3085, U.S. business hours.